Case study

IDJNow

Magento 1 to Magento 2, a Hyvä front end and years of upgrades

DJ, pro audio and lighting retailer selling online, in store and on marketplaces

  • 5+years working together since 2021
  • 7projects
  • 20platforms & systems
  • 5partners coordinated

IDJNow runs a complex Magento and Counterpoint operation with marketplaces, feeds and many third-party apps. PeakBeyond™ has owned its commerce technology since 2021 — leading the move to Magento 2, new site search, a Hyvä front end, upgrades, hosting incidents and compliance work.

Ok great. Now we can breathe easier.

Victor TognellaIDJNow

How PeakBeyond™ connects IDJNow

PeakBeyond™ at the center, connected to every platform and system in the business.

PeakBeyondconnecting IDJNow
  • Magento 2
  • Magento 1
  • NCR Counterpoint
  • Mainspring Counterpoint API
  • Searchspring / Athos Commerce
  • Zendesk

+ 8 more below

Platforms
Systems
Services
Replatforming, Front-end rebuild, Search, Platform upgrades, Hosting and performance, Tax and integrations, Privacy compliance, Ongoing commerce consulting
Worked alongside

The work

  1. May 2024 – April 2025

    Hyvä front end

    The challenge

    The storefront was slow and heavy, and combining a new front end with a Magento version upgrade risked the Counterpoint integration and the budget.

    What we did

    PeakBeyond™ scoped the project to a Hyvä front end only, deferring the version upgrade to protect the integration, managed the development partner, rebuilt the Searchspring integration on new templates, deferred third-party JavaScript, and ran go-live and the post-launch fixes.

    The result

    The Hyvä storefront went live in April 2025.

  2. 2024 – 2026

    Tax, shipping protection and operations integrations

    The challenge

    IDJNow wanted order protection that works with kits, quotes and marketplace orders, a move from TaxJar to Avalara, and less manual shipping and quoting.

    What we did

    PeakBeyond™ set up Route shipping protection with an order-grid flag, a Counterpoint pay code and marketplace exclusions; moved sales tax to Avalara with sandbox testing, marketplace rules, exemption attributes and refund fixes; mapped ShipWorks to Magento; and connected HubSpot to the quote system.

  3. December 2025 – in progress

    Roadmap: Magento 2.4.8, Hyvä Checkout and passwordless login

    The challenge

    Checkout and login friction, extension compatibility and security pointed to the next round of platform work.

    What we did

    PeakBeyond™ ran a strategy session on AI and marketplace trends, evaluated checkout options and a separate store for a new brand, introduced a Hyvä Checkout partner, and is scoping the Magento 2.4.8 upgrade with the Counterpoint changes and passwordless login it needs.

  4. 2022 – present

    Upgrades, hosting stability and data recovery

    The challenge

    Magento upgrades brought integration errors, NCR API changes threatened the Counterpoint connection, server changes caused slow admin, stalled imports, broken feeds and intermittent customer errors, and a data issue required a catalog restore.

    What we did

    PeakBeyond™ coordinated the developer, connector vendor and host through each upgrade, replaced expiring API keys and upgraded the Counterpoint API, escalated hosting incidents to get imports, jobs and feeds running, specified the server and caching changes that stopped intermittent errors, supported the database restore and catalog recovery, added card-testing protections, and moved IDJNow to its own Cloudflare account in May 2026.

    The result

    Imports were restored after the 2025 hosting incident, and the site ran clean after the June 2026 server changes.

  5. September 2026

    California privacy compliance

    The challenge

    PeakBeyond™'s audit found the website didn't yet meet California privacy requirements.

    What we did

    We flagged the gaps, and IDJNow updated its cookie banner, privacy choices link, cookie policy and privacy disclosures.

    The result

    The main website updates were completed in September 2026.

  6. 2021 – 2022

    Magento 1 to Magento 2 with Counterpoint

    The challenge

    IDJNow was mid-way through a move to Magento 2, including a Counterpoint connector with open issues in order export, inventory and customer handling, and needed to be sure nothing critical to daily operations fell out of scope.

    What we did

    PeakBeyond™ kicked off with a commerce consulting engagement and ran launch planning, weekly calls and ticket follow-up with the developer and connector vendor. We coordinated the clean-install tasks, extension choices, transactional email and help-desk evaluations, and testing before go-live.

    The result

    Magento 2 was live by spring 2022, with Magento 1 kept only for a single marketplace sync.

  7. 2021

    New site search and recommendations

    The challenge

    Search, filtering and recommendations had to move from Magento 1 to Magento 2 with matching URLs and features such as financing messages.

    What we did

    PeakBeyond™ brought in Searchspring and managed the implementation — testing, mobile layout, filters, financing badges on results and preserved search URLs — plus product recommendations.

    The result

    Search launched with financing messaging and the original URL format intact.

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